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Privacy Policy — JeetCity Canada

JeetCity values the privacy of its players and takes the protection of personal information seriously. This Privacy Policy explains what information we collect, how it is used, the circumstances under which it may be shared, and the measures we take to safeguard it. By creating an account or continuing to use our services, you agree to the practices described here.

JeetCity process personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial laws in Canada. These rules require us to act transparently, fairly, and responsibly in all matters relating to the handling of your personal data.

Collection and Use of Information

When you open an account and use the platform, we collect details such as your name, date of birth, contact information, and address, along with documents required to verify your age and identity. Payment and transaction data are processed to allow deposits and withdrawals, while technical information such as IP address, device type, and browser details is collected to keep the platform safe and functional. This information is used to confirm your eligibility, manage your gaming activities, process financial operations, prevent fraud and money laundering, and ensure compliance with regulatory obligations. We also use it to improve our services, enhance the user experience, and, where you have given consent, provide updates and promotional offers.

Sharing of Information

JeetCity does not sell or rent personal information. Data may only be shared with trusted third parties such as payment providers and banks for transaction processing, IT and hosting partners who support our operations, or regulatory authorities and law enforcement when required by law. In every case, access to information is provided under strict confidentiality and with appropriate safeguards in place.

Retention and Protection of Data

We retain personal information only for as long as it is needed for the purposes set out in this Policy or as required by law. Once no longer necessary, data is securely erased or anonymized. To protect your information, we apply strong technical and organizational measures including encryption, firewalls, and continuous monitoring systems designed to prevent unauthorized access or misuse.

Cookies and Tracking Technologies

The website uses cookies and similar technologies to maintain essential functionality, remember preferences, and analyze performance. You may adjust your browser settings to limit or disable cookies, but doing so may affect certain features of the site.

International Transfers

Although JeetCity primarily processes information within Canada, some of our service providers may be located abroad. In such cases, we ensure that adequate safeguards are in place so that your rights and protections travel with your data.

Your Rights

As a user in Canada, you have the right to access the information we hold about you, request corrections where data is inaccurate, and withdraw consent in cases where consent forms the basis of processing. You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your information has been handled improperly.

Updates to the Policy

This Privacy Policy may be updated from time to time to reflect legal changes or technical developments. Whenever updates are made, a revised version will be posted on this page with an updated “Last updated” date. Continued use of JeetCity after such changes constitutes acceptance of the revised Policy.

Contact Us

If you have questions about how your personal information is collected or used, or if you wish to exercise your rights, please contact us at:

Email: support@jeetcity.com

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